Get Noticed: 9 Words, Phrases, and Language Features That Will Help You Sell

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Who says direct marketing is dead? While the internet has opened hundreds of alternative avenues for marketers – long-term techniques, list building, and word-of-mouth marketing methods – it certainly hasn’t made the old favorites any less competitive or successful. From sales calls to crafted copy, the world of direct marketers has adapted to the internet age more effectively than almost anyone else.
But that doesn’t mean there’s no room left for improvement. From copy-driven marketing techniques to simple content changes, there are hundreds of ways for online direct marketers to improve their messages and boost responses. These nine words, phrases, and language features won’t make your copy hot overnight, but they can help you significantly improve your sales figures.
Use them sparingly, or all at once; one-at-a-time or independently. Whatever your social media marketing strategy might entail, these nine power words, sales phrases, and language features can and will help you refine and improve it.
1. Use ‘Free!’ sparingly.
‘Free’ is good. Marketers love free, customers love free, and audiences like hear ‘free’ assigned to products they love. The problem with free is that it’s overused; in an effort to become the most visible offer on the face of the earth, just about every marketer has exhausted the free prize or free report to the point of irrelevancy.
So use it sparingly. Don’t make every promotion or event a free giveaway; don’t make every user entitled to free privileges, and don’t plaster free on every billboard. Instead, use free sparingly and create a more effective promotional tool in the process.
2. ‘Guaranteed!’ can boost sales.
Scams, spam, and annoyances are notoriously common online. We’ve all suffered through email blasts for the same old products, complete with minimal after-sales service and a transparent promise of poor quality. It’s exactly what you don’t want to be, and it’s the perfect anti-model for your promotional writing.
Instead, focus on guarantees that build security and trust with your audience. If you can promise just enough to win people over, don’t be surprised when your eventual delivery blows them away. Create guarantees that don’t just win people over, but build long-term trust and confidence in your product or service.
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3. Use ‘Now!’ to gain attention quickly.
‘Now!’ creates urgency and grabs attention. It also causes anxiety and a distinct lack of trust when overused – two emotions that almost every marketer wants to avoid. When used in balance now can be a powerful written weapon, but overuse has made it a blunt instrument for many marketers.
Save your attention-seeking copy and urgency-building phrases for the most important parts of your copy or presentation. Think of them as isolated elements in your grand plan; each should be used in limited quantities to ensure it doesn’t become tired, boring, and repetitive.
4. Don’t explain how you do it, explain what you can do for them.
Take a look at the technology industry and you’ll see an interesting paradox. Developers and manufacturers that focus intensely on performance and development find a small audience of dedicated professionals, while their design-focussed rivals end up dominating in terms of sales. Few experts were surprised that Apple overtook other manufacturers in the MP3 player market – their focus was on what they could do, not how the technology made it possible.
Process doesn’t sell, results do. Whenever you find your articles, sales pages, or promotional materials covering the process and technology involved in your business, rewrite them to focus intensely on the positive effects of those processes.
5. Bullet points convince, convert, and sell!
Bullet points are a mixed blessing. They can be highly effective when used to summarize, explain, and demonstrate value, and equally ineffective when used as an all-purpose writing tool or on-page element. For every example of great bullet points there’s another of poorly used bullet points, often in a situation where a simple paragraph or page header would have been more effective.
Like other sales writing tools, bullet points are best used as a divider. Limit their usage to essential points and benefit summaries and you’ll see a distinct improvement; use them almost everywhere and they’ll become less of a benefit and more of a curse.

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6. Use bold type to help skim readers absorb your message
Leading magazines teach their writers to employ a different style and syntax for the internet. Unlike print magazine audiences – disciplined readers who have grown used to looking at everything – online audiences tend to be focused on the key points of an article. Small details are glossed over, paragraphs are ignored in favor of headlines, and bold text becomes a speed bump instead of a tool.
Don’t fight the skim readers, encourage them. By incorporating bold sentences, calls-to-action, and section dividers within your articles, you’ll end up capturing the attention of both in-depth readers and focus-challenged skim readers.
7. Always have a call-to-action planned.
Marketing is all about purpose and intentions. The smartest marketers don’t write a single word without a goal in mind, be it improved sales, long-term trust, or merely a temporary interest which can later change into desire or desperation. Every word, every sentence, and every paragraph is planned in advance, each leading up to an eventual call-to-action sentence.
Always plan ahead, even when you’re writing basic promotional articles or one-off letters. Every transaction, be it attention or business-based, is an opportunity to form patterns and generate eventual results. Have a call-to-action in mind before you start, and keep it in mind whenever you use language to promote your product, service, or business.
9. Explain key points in italics.
Alongside bold type, semicolons, and call-to-action headers, italic text is one of the most frequently misused parts of promotional writing amongst marketers. From all-italics essays to annoyingly frequent highlighting, italics misuse tends to do more bad than good for marketers, alienating readers and pushing away people that would otherwise have considered opting in to your form or expressing interest in a product.
So eliminate it, except when dealing with key points, quotes, and important information. When used sparingly italics can draw attention to your text and give you a different promotional voice – when misused they’ll do nothing but confuse readers and limit your promotional text’s ability to flow.











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